Shipping & Returns

Shipping & Returns

Shipping Information

We aim to ship all orders within 5 working days of purchase. Most shipments are handled by UPS or POST NL to ensure reliable and timely delivery.

Shipping Destinations

We currently ship to the following countries:

  • EU countries
  • UK
  • Norway
  • Switzerland
  • United States

Shipping Costs

  • Within EU: €6–€15 (calculated at checkout)

  • Outside EU: €15-€35 (calculated at checkout)

Free pick-up is available in Amsterdam (Jordaan) within 24 hours. Simply email us after placing your order to arrange a convenient pick-up time, and we’ll refund your shipping fee in full.

Return Policy

If you're not satisfied with your purchase, you may request a return within 7 days of receiving your order.

To initiate a return, please email us at hola@houseofmanus.com with your order number and reason for return.

Return Conditions

  • Items must be unused, in perfect condition, and in their original packaging

  • A receipt or proof of purchase is required

  • We do not cover the cost of return shipping, nor are we responsible for any items lost or damaged during the return process

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7 working days and automatically applied to your original method of payment.

If you have any further questions, feel free to reach out to us at hola@houseofmanus.com.